User Menu In The JS Help Desk!

User Menu

As an administrator, navigate to the Admin Dashboard > Dashboard Menu > Configurations > User Menu. On the configurations page, you will find various configurations that the admin can use to manage the JS Help Desk dashboard links.

Dashboard Links

Open Tickets

This configuration controls the visibility of the “Open Ticket” link on the user control panel.

My Tickets

This configuration controls the visibility of the “My Tickets” link on the user control panel.

Check Ticket Status

This configuration controls the visibility of the “Check Ticket Status” link on the user control panel.

Downloads

This configuration controls the visibility of the “Downloads” link on the user control panel.

Announcements

This configuration controls the visibility of the “Announcements” link on the user control panel.

FAQ’s

This configuration controls the visibility of the “FAQ’s” link on the user control panel.

Knowledge Base

This configuration controls the visibility of the “Knowledge Base” link on the user control panel.

Login/Logout Button

This configuration controls the visibility of the “Login/Logout” link on the user control panel.

Registration

This configuration controls the visibility of the “Registration” link on the user control panel.

Erase User Data

This configuration controls the visibility of the “Erase User Data” link on the user control panel.

Latest Tickets

This configuration controls the visibility of the “Latest Tickets” on the user control panel.

Ticket Total Count

This configuration controls the visibility of the “Ticket Total Count” on the user control panel.

Latest Downloads

This configuration controls the visibility of the “Latest Downloads” on the user control panel.

Latest Announcements

This configuration controls the visibility of the “Latest Announcements” on the user control panel.

Latest Knowledge Base

This configuration controls the visibility of the “Latest Knowledge Base” on the user control panel.

Latest FAQ’s

This configuration controls the visibility of the “Latest FAQ’s” on the user control panel.

Top Menu Links

Home

This configuration controls the visibility of the “Home” link at the user top menu.

Tickets

This configuration controls the visibility of the “Tickets” link at the user top menu.

Open Ticket

This configuration controls the visibility of the “Open Ticket” link at the user top menu.

Login/Logout Button

This configuration controls the visibility of the “Login/Logout” link at the user top menu.