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User Options In The JS Help Desk!
User Options
From your admin dashboard, navigate to the Admin Dashboard > Dashboard Menu > Configurations > General Settings > Default WP Role For New Users. All details about the user options and how the admin manages them are discussed here.
In JS Help Desk, the User Options feature gives administrators control over how end-users interact with the help desk system. By customizing these options, you can make the help desk more user-friendly.