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Maximum Tickets In The JS Help Desk!
Maximum Tickets
From your admin dashboard, navigate to the Admin Dashboard > Dashboard Menu > Configurations > Ticket Settings > Maximum Tickets. All details about maximum tickets and how the admin manages them are discussed here.
In JS Help Desk, the Maximum Tickets feature allows you to set a limit on the number of tickets that can be created within the help desk system. If you set the maximum tickets to 10,000, then once that limit is reached, no new tickets can be created until some existing tickets are closed or deleted. When the system hits the maximum ticket threshold, users attempting to create a new ticket will see a message explaining that the limit has been reached.